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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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M426fdw
Microsoft Windows 10 (64-bit)

The HP installer cannot find a networked printer by IP address, name, or hardware address.  Under Windows 7, it could.  I was able to add the printer through Windows Add Printer, but how do I add the scanner?

1 REPLY 1
HP Recommended

This inability of HP to write reliable installers is why I will buy from someone else in the future.  When I worked for HP, this was a widely recognized problem among us developers.  You can install ONCE, but seldom twice.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.