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HP Recommended
HP3600DN Colour Laserjprinter
Microsoft Windows 10 (64-bit)

AVG Driver Updater installed a "new" driver for my HP3600DB ColourLaserjet and my duplexing "disappeared" so they rolled back the update but still no duplexing.

 

I deleted the printer and tried to re-install it from the original CD but it just cycles on the "Loading the driver" option for hours. What concerns me is that the installer tries to install "HP 3600DN Colour Laser jet (Copy 1) as though a ghost copy is installed, so I'm wondering if there's a way to delete all traces of the driver and start afresh (if that's an option)

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