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Crito1
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HP7858 need setup cartridges or bypass

HP Envy Photo 7858

We just got a donated printer to our school but it doesn't include the set up cartridges needed for the startup process.  I followed the instructions in other threads to reset the printer successfully but it will still ask for the setup cartridges. Does anyone know how to work around this issue or where could I get them?

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HP7858 need setup cartridges or bypass

Hi @Crito1

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
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Boi83
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HP7858 need setup cartridges or bypass

I need this information as well for my HP7858

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HP7858 need setup cartridges or bypass

@Boi83, Welcome to HP Support Community!

 

We need to perform a reset on the printer. The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
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