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airjglo Honor Student
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How and where can I change the settings for color or black/white printing?

my printer print grayscale for pc but color from tablets. Don't see where to change. Don't get advanced setting in printer prefences

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HP Support Agent
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How and where can I change the settings for color or black/white printing?

@airjglo, Welcome to HP Support Community!

 

To provide you with an accurate solution, I would like to know the following:

  • Are you using an HP Print Service plugin or HP Smart App?
  • What is the Operating System on your tablet?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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airjglo Honor Student
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How and where can I change the settings for color or black/white printing?

I have smart app , but don"t use. I just use the print options on PC

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HP Support Agent
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How and where can I change the settings for color or black/white printing?

@airjglo

 

Refer to this document HP Printers - Print Driver Settings Guide (Windows) for help.

 

Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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