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- How do i print with Black or Grayscale only. My Printer is (...
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04-14-2017 03:12 PM
Out Of Magenta ink and How do I print with Black or grayscale.
Solved! Go to Solution.
Accepted Solutions
04-15-2017 01:49 PM
Hi @MartyMac63,
Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.
As I understand you are having issues with printing black or grayscale only. Don't worry as I have a few steps to help you get through this concern,
I reviewed your post and see that Magenta is depleted. That is the reason why you are not able to print in black or grayscale. In this scenario, you would first need to replace the magenta ink and then try to print in black or grayscale.
For more details, please follow the steps suggested in the support document for - HP Inkjet Printers - Printing with Black Ink Only (Mac)
I hope this helps. Let me know if you need any further assistance. I'll be more than happy to help.
If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.
And I Hope you have a good day, Ahead.
Regards,
Jeet_Singh
I am an HP Employee
04-15-2017 01:49 PM
Hi @MartyMac63,
Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.
As I understand you are having issues with printing black or grayscale only. Don't worry as I have a few steps to help you get through this concern,
I reviewed your post and see that Magenta is depleted. That is the reason why you are not able to print in black or grayscale. In this scenario, you would first need to replace the magenta ink and then try to print in black or grayscale.
For more details, please follow the steps suggested in the support document for - HP Inkjet Printers - Printing with Black Ink Only (Mac)
I hope this helps. Let me know if you need any further assistance. I'll be more than happy to help.
If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.
And I Hope you have a good day, Ahead.
Regards,
Jeet_Singh
I am an HP Employee
04-17-2017 11:29 AM
Thanks for your reply and answer, and i will replace cartridge and look in settings for option to print in black or grayscale only. That is my issue as I don't see and option for me to print only in black.
Thanks again,
MartyMac63
04-17-2017 12:08 PM
Hi @MartyMac63,
Thank you for the replying,
Please take your time and get back to me with the results,
I'll be awaiting your response and would be glad to help.
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
Jeet_Singh
I am an HP Employee
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