11-19-2019 07:27 AM
I want tp connect my computer and printer
11-21-2019 01:12 PM
@Ladybugquilter, Welcome to the HP Support Community!
Let us follow these steps to connect the printer and the PC:
Connect the printer to a wireless network.
On the printer screen, go to Setup > Network setup > Wireless > Wireless setup wizard > Choose your network.
- Make sure the printer and the PC are connected to the same wireless network.
- This printer supports only 2.4GHz network.
- If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.
On the PC, install the HP Full-featured driver
Click here to download the HP Full-featured driver.
Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.
If you have any issue while the installation, Run HP Print and Scan Doctor to diagnose and fix any driver issue
Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.
Let me know how this goes.
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