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HP Recommended
HP 250 G6 Notebook PC
Microsoft Windows 10 (64-bit)

I am trying to install HP updates for HP Printer.

I believe there are two updates.

The first fails saying 'Unknown Installtion'; the second fails saying 'Skippedinstallation'.

1 REPLY 1
HP Recommended

@Ben141 Maybe your printer doesn't require those updates, could you tell me what they are for? and where are you installing it from?

Please do share a screenshot of the error message as well, so we know exactly what you need help with, and help accordingly.

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

And the answer to the above question will help me, help you!

Keep me posted, and if any of the above questionnaires helped resolve the issue, 

Mark this post as an "Accepted Solution".

Good luck.

 

Riddle_Decipher
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.