I can't setup on my pc the printer HP OfficeJet 6962 - HP Support Community

cb26 · ‎04-16-2018

I have attempted to download the printer software and drivers a number of times. Each time I get to the last step and when I hit the button to download it automatically goes to a page that say "NOT FOUND" with something about the URL address... Don't know what to do. Help please!

banhien · ‎04-16-2018

@cb26

I beieve many drivers pages for HP products were not available for the last few days. I think they are ok now. Please use the following direct link

http://ftp.hp.com/pub/softlib/software13/printers/M6960/M6960_OJ_Full_WebPack_40.11.1148.exe

from

https://support.hp.com/us-en/drivers/selfservice/hp-officejet-6960-all-in-one-printer-series/9514854...

Note: all HP OfficeJet 696x printers (x = 0 to 9) use same drivers and software for HP OfficeJet 6960 series.

Regards.

BH
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cb26 · ‎04-16-2018

No success. Still getting the NOT FOUND site. I just bought this computer today and need it up and working ASAP for school.

Thanks for your help so far.