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Honor Student
Posts: 2
Member Since: ‎04-16-2018
Message 1 of 3 (63 Views)

I can't setup on my pc the printer HP OfficeJet 6962

Product Name: HP OfficeJet 6962
Operating System: Microsoft Windows 10 (64-bit)

I have attempted to download the printer software and drivers a number of times.  Each time I get to the last step and when I hit the button to download it automatically goes to a page that say "NOT FOUND" with something about the URL address...  Don't know what to do.  Help please!

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Member Since: ‎01-29-2009
Message 2 of 3 (46 Views)

Re: I can't setup on my pc the printer HP OfficeJet 6962

@cb26

 

I beieve many drivers pages for HP products were not available for the last few days. I think they are ok now.  Please use the following direct link

 

    http://ftp.hp.com/pub/softlib/software13/printers/M6960/M6960_OJ_Full_WebPack_40.11.1148.exe

 

from 

 

    https://support.hp.com/us-en/drivers/selfservice/hp-officejet-6960-all-in-one-printer-series/9514854...

 

Note: all  HP OfficeJet 696x printers (x = 0 to 9) use same drivers and software for HP OfficeJet 6960 series.

 

Regards.

 

 

BH
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Honor Student
Posts: 2
Member Since: ‎04-16-2018
Message 3 of 3 (33 Views)

Re: I can't setup on my pc the printer HP OfficeJet 6962

No success.  Still getting the NOT FOUND site.  I just bought this computer today and need it up and working ASAP for school.

 

Thanks for your help so far.

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