01-11-2018 02:53 PM
I can't get the printer to work --just set-up. Forum said to download--I don't know how or what to download??
01-13-2018 07:04 PM
Welcome to the Hp support forums. I read the post about downloading a printer driver for your computer. I will gladly assist you here. Good description of the issue before posting. Kudos to you for that.
For better clarity and to assist you better I would require more information regarding this:
- Please provide the complete model# of the printer to assist you correctly.
Hope this helps. Let me know how it goes. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care and have a blessed week ahead. :)
I am an HP Employee