I have moved house and trying to set my wireless printer up with laptop on new network.

[Vic25]

I have moved house and trying to set up my printer to a new wifi network, the same laptop.  It won't find the printer when I search for it to add.  What can I do to sort this?

[Dvortex]

Hello, @Vic25 - Greetings!

Thanks for accessing the HP Support Forums for extra support! It is a great place to find the help you need, from other users, HP experts, and other support personnel 🙂

I understand you are facing issues while setting up wireless on your Photosmart printer after moving the house / network. I would suggest you install the printer using the USB cable and then convert the USB connected printer to Wireless to get it connected.
 

Here are the steps:

1. Unplug the USB cable from the printer and computer if present.
2. Go to Control panel – Programs and feature – Select all the HP Photosmart printer entries and uninstall them.
3. Now, go to HP Photosmart C4500 All-in-One Printer series to download and install the printer drivers.
4. In the connectivity tab, select "USB"
5. Connect the USB cable and finish the printer installation.
    

If you want to change from a USB to wireless network connection, use the Printer Setup & Software utility that installed with your printer software.

1. Search for the printer name, and then click the name of your printer.

   The printer software opens.

2. Click Tools, and then click Device Setup & Software.

3. Select the option which says "Convert a USB printer to Wireless"

4. Follow the onscreen instructions and complete the installation.

Please let me know if this resolves the issue, or if you require further assistance!

Cheers 🙂

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