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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: I have no setup cartridges
Create an account on the HP Community to personalize your profile and ask a question
01-24-2020 05:05 PM
My mother in law gave me this printer but she does not have the set up cartridges so how can I use this printer
Solved! Go to Solution.
Accepted Solutions
01-28-2020 05:27 AM
Hi @TomH9
Welcome to the HP Support Community.
I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
01-28-2020 05:27 AM
Hi @TomH9
Welcome to the HP Support Community.
I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
01-28-2020 02:27 PM
Thanks Asmita I called in on 1/25 and was on the phone for almost 30 minutes with no results other then I could upgrade and buy a new printer because mine was defective and out of warranty. You just restored my faith in HP. Thanks again your awesome.
02-19-2020 07:18 PM
Welcome to HP support community.
I am sending you a private message with the steps to override the setup cartridge message. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
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