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HP Recommended
OfficeJet Pro 6970 All-in-One
macOS 10.12 Sierra

I'm trying to set up an HP OfficeJet Pro 6970 All-in-One printer. The screen on the front of the printer is asking to have the alignment page placed on the scanner screen. My problem is that I don't know where to find the alignment page. It wasn't in the  box, nor did it come up on the computer screen.

 

Can someone tell me where to find the alignment page? I can't progress with setting up the printer without it.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The alignment page is printed after you install the cartridges.   Make sure you have paper in the printer and perform the Cartridge alignment procedure again.  When the page it printed now you put the on the scanner glass to align.   Everything is in your User Guide you can download from the HP Web site.

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1 REPLY 1
HP Recommended

The alignment page is printed after you install the cartridges.   Make sure you have paper in the printer and perform the Cartridge alignment procedure again.  When the page it printed now you put the on the scanner glass to align.   Everything is in your User Guide you can download from the HP Web site.

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