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‎01-31-2017 02:44 AM - edited ‎01-31-2017 09:42 AM

HP Recommended
Product: HP LaserJet M2727nf
Operating System: Microsoft Windows 7 (64-bit)

HI, I have trouble with install printer HP LaserJet M2727nf. Install process failed with error "system requirments of usb drivers and hw usb (show on the picture). The printer is on LAN and installation rutine failed on usb ports :o). PC is new  Fujitsu ESPRIMO D756  with OS Windows 7 64bit, every drivers is up to date and installed correctly. When I  have tryed  to install universal driver everything was correctly installed. But I need scann software from main installation. On other computer like Lenovo ThinkCentre M83 installation work without problem. Thank you for your advice. Have a nice day.

 

 

esprimo.PNG

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-22-2017 08:12 AM

HP Recommended

Solution of this problem was unpack install probram, rename "usbready.exe" and then start "setup.exe".  Routine for chacking usb ports doesn t start and program is  successfully continue.

Problem was only with new Espirmo and win 7 64 bit becose of chipset and driver.

Hope it helps

Have a nice day

               

View solution in original post

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4 REPLIES 4

‎01-31-2017 08:01 AM

HP Recommended

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
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Thank you for your understanding

I work on behalf of HP. I am a Moderator on the HP Support Forums.
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‎01-31-2017 09:28 AM

HP Recommended

Thank you for your notice. I have tryed to translate my problem to English language.

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‎02-22-2017 08:12 AM

HP Recommended

Solution of this problem was unpack install probram, rename "usbready.exe" and then start "setup.exe".  Routine for chacking usb ports doesn t start and program is  successfully continue.

Problem was only with new Espirmo and win 7 64 bit becose of chipset and driver.

Hope it helps

Have a nice day

               

Was this reply helpful? Yes No

‎02-24-2017 12:23 PM

HP Recommended

being a novice how do I do this?

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