Installed Windows 10 and Office Pro it will not let me access my HP 6520 photo smart printer.

[ocenbrz]

As mentioned,   Installing Microsoft 10 to new asus laptop messed with my printing options.  I deleted their assumed printers but system still will not allow me to turn on my HP Printer.  It worked fine until  MS download.  Thank you for any help you can offer.  I am taking online College courses and must have printer access.

[Echo_Lake]

@ocenbrz

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Download and run HP Print and Scan Doctor: Follow steps from the link: Click here

Root level uninstall and reinstall printer drivers: 

• Go to Control panel – Programs and feature – Select all the HP Photosmart 6520 printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
• Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.

To reinstall, click here.

• If the issue still continues, install using Using the Windows Built-in Print Driver: Click here

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.