04-24-2019 06:25 AM
Hey there! @wanggg,
You can order the ink cartridges by yourself. From the account page scroll down to Help Center and then click on Order a Cartridge Recycling Envelope
Refer the image attached below to know more information.
Refer this article to know more information about recycling the instant ink cartridges. Click Here
Hope to hear from you soon!
I hope you have a great day! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee