It won't accept my billing changements

[syldan]

I am trying to change my billing information but it won't let me do it.

[sandytechy20 · Accepted solution]

@syldan

Thanks for posting. It is a terrific place to find answers and tips! 

I understand that you want to change the billing address, I will be delighted to assist you here.

However, I will need a few details to provide an accurate solution,

• Are you trying to change the billing address in your instant ink account?

If yes, please provide the following details to give the accurate solution.

• Instant ink account number:
• Email address:
• Printer serial number:
• Billing address

Send these details in private message.

If you are getting any error while changing the billing address, try to use a different browser and check if that works.

Refer this HP document for steps to change the billing address:- https://hp.care/2MLkyd0

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others and please give the same post a Kudos.

Cheers.