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Student
Posts: 1
Member Since: ‎10-11-2017
Message 1 of 2 (76 Views)

Latest version of Universal Printer Driver removes option to get status notifications?

Product Name: HP Universal PCL printer drive
Operating System: Microsoft Windows 10 (64-bit)

Interesting.  It looks like the latest version (6.5) of the HP universal printer driver removes the option to get printer status notifications.  See attached screenshot.  That's unfortunate!  :-(

Missing option.png

Anyone know how to get in touch with HP about this issue?

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HP Support Agent
Posts: 9,021
Member Since: ‎08-11-2014
Message 2 of 2 (45 Views)

Re: Latest version of Universal Printer Driver removes option to get status notifications?

 

@Mike442

Thank you for posting on the HP Support Forums, 

I understand your concern and to help you out, 

 

I have escalated your concern to HP's Support Team in your region to have it reviewed for available options (if any). 

You should be contacted within 4 business days (Excluding Holidays & Weekends). 

 

Response times may vary by region. 

Please send a Private Message, if you aren't contacted within 4-5 business days.  

 

Additionally, keep in mind not to publicly post personal information (such as serial numbers and case details).

And Feel free to post your query for any other assistance as well, 

It's been a pleasure interacting with you and I hope you have a good day ahead.

Riddle_Decipher
I am an HP Employee

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