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thewelshman2
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Lost the install CD, uninstalled HP Photo Smart C4580, and now cant reinstall

HP Pavilion DESKTOP-LE39F5
Microsoft Windows 10 (64-bit)

Hi just had a new modem from SKY, and now when trying to print, I get ERROR print not listed, silly me I uninstalled the HP printer, and could not find my install CD, so am now stuck with a printer thats no good, any help would be very much apprecitated,  theWelshman2.

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HP Support Agent
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HP Recommended

Solved!

Lost the install CD, uninstalled HP Photo Smart C4580, and now cant reinstall

@thewelshman2, Welcome to HP Support Community!

 

I understand you uninstalled the printer software on your computer and would want to install it again. There could be remains of the installed drivers, I recommend you delete the driver and root level and retry, follow the steps below: 

  

1) In Windows, search for and open Programs and features 

2) Select your HP Printer 

3) Select Uninstall 

4) In Windows, search for and open Devices and printers 

5) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 

6) Open up the run command with the “Windows key + R” key combo. 

7) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe”

😎 Click on the “Drivers” tab 

9) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10) Select Ok 

11) Select Apply and Ok on the Print Server Properties windows 

12) Close Devices and Printers.

 

Use this link to download and install the new driver. Configure the printer and try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

thewelshman2
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Lost the install CD, uninstalled HP Photo Smart C4580, and now cant reinstall

Thanks  done it, now working.

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HP Support Agent
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Solved!

Lost the install CD, uninstalled HP Photo Smart C4580, and now cant reinstall

@thewelshman2

 

That's great! Happy to hear that.

 

Let me know if you need any further assistance.

TEJ1602
I am an HP Employee

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