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Honor Student
Posts: 2
Member Since: ‎07-11-2018
Message 1 of 2 (91 Views)

MAC OS X 10.13.5 High Sierra Driver for HP Officejet Pro 6978 All-In-One

Product Name: TOF29A
Operating System: macOS 10.13 High Sierra

HP website does not have Mac OS X 10.15.3 High Sierra driver or installer for HP Officejet Pro 6978 All-In-One.

 

I wrote to tech support but there was no response for the second day now.  I do not know what to do.  Should I return the printer to HP since, obviously, they don't care about Mac customers?

 

It is so shameful that no one bothered to respond from their tech support nor have I found a telephone number to talk with a real person about this subject.

 

 

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Posts: 10,546
Member Since: ‎01-11-2011
Message 2 of 2 (64 Views)

Re: MAC OS X 10.13.5 High Sierra Driver for HP Officejet Pro 6978 All-In-One

Hi,

Thanks for using the HP Forums.

 

Please use this link to download the HP Easy Start:

 

https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-6970-all-in-one-printer-series/828...

 

An example on how to download and install is shown here:

 

macOS 10.12 Sierra  Download and install software

 

 

Hope that helps!

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Although I am speaking for myself and not for HP.
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