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‎06-10-2019 09:25 PM

HP Recommended
Product: LaserJEt Pro MFP M426fdw

I keep getting this same printer error - I reboot and it works for a minute and then back down.  Help please!

1 person had the same question
3 REPLIES 3

‎06-13-2019 02:00 AM

HP Recommended

@EW19

 

Welcome to the HP Support Community.

 

Please confirm which Printer do you have. Is it the M227fdw or the M426fdw? Also, let us know the Operating System installed on the device your Printer is connected to.

 

Thanks 🙂


I am an HP Employee

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‎06-20-2019 04:37 PM

HP Recommended

I've got the "Ready 2 Download fw is corrupt message"

 

My printer is MFP M227fdw

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‎06-21-2019 03:44 PM

HP Recommended

@EW19,

 

I recommend you update the printer firmware following the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c02919168

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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