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‎01-22-2020 05:35 AM

HP Recommended
Product: HP Officejet Pro 8725

How long before and update for the printer with the new Mac operating software? Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-24-2020 11:53 AM

HP Recommended

Hi @Graeme_hastings

Welcome to the HP Support Community. I'd be happy to assist you.

 

HP OfficeJet Pro 8725 All-in-One Printer is compatible with macOS 10.15 Catalina. This printer is also AirPrint compatible. You may install the printer using the AirPrint driver to print and scan.

If you would like to use a HP app, use the HP Smart app to print and scan. Click here to download the app.

 

HP Easy Scan is not yet compatible with macOS 10.15 Catalina. We're actively working to restore complete functionality. I suggest using HP Smart app or Apple Image capture to scan from your MAC. Kindly refer to this document to know how. 

 

Refer to this document for more info on HP Easy Scan.

 

We do not have a turn around time as when the updated version will be released. HP will publish a document and a notification on the HP Support site.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎01-24-2020 11:53 AM

HP Recommended

Hi @Graeme_hastings

Welcome to the HP Support Community. I'd be happy to assist you.

 

HP OfficeJet Pro 8725 All-in-One Printer is compatible with macOS 10.15 Catalina. This printer is also AirPrint compatible. You may install the printer using the AirPrint driver to print and scan.

If you would like to use a HP app, use the HP Smart app to print and scan. Click here to download the app.

 

HP Easy Scan is not yet compatible with macOS 10.15 Catalina. We're actively working to restore complete functionality. I suggest using HP Smart app or Apple Image capture to scan from your MAC. Kindly refer to this document to know how. 

 

Refer to this document for more info on HP Easy Scan.

 

We do not have a turn around time as when the updated version will be released. HP will publish a document and a notification on the HP Support site.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No

‎02-13-2020 08:14 AM

HP Recommended

Thank you Kumar0307 for your help, Thank you

Was this reply helpful? Yes No

‎02-13-2020 08:39 AM

HP Recommended

@Graeme_hastings

 

Happy to help. If you need further assistance, feel free to reach out to us.

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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