10-08-2019 08:17 AM - edited 10-08-2019 08:35 AM
The latest Max OS X update (10.15 Catalina) only supports 64-bit apps. When will HP update the drivers and/or Print Utility to be 64-bit is that I may use my printer again?
How can I trust that any future HP product I purchase will be compatible with "modern" operating systems?
10-08-2019 08:33 AM - edited 10-08-2019 08:33 AM
When I navigated to System Information->Software->Apps, all of the HP Software is listed as 64-bit Intel (e.g.,
HP ENVY 4500 series 2, HP Scanner 3, HP Utility, hpdot4d) -- is that correct? I would like to update to Catalina fairy soon, and it is imperative that I retain my printing / scanning capabilities.
10-08-2019 10:37 AM
The HP Software does support 64-bit for a while.
Updated drivers should become available any time soon via HP Easy Start, please check your product page on HP Support during the next days, your operating system will be listed once a driver update will become available:
For now, you may use HP Smart to install your printer with AirPrint for print and scan capabilities:
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
11-03-2019 10:16 AM
I am having the same issue. Have there been any advances in obtaining a solution to this issue ? Frustrating does not begin to describe how I feel as the 'solutions' I keep having fired across to me are simply sending me around in circles