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- MacOS 10.14 HP Color LaserJet MFP M277dw - Not printing PDF'...
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10-18-2018 09:41 AM
I just upgraded to MacOS 10.14 & my HP Color LaserJet MFP M277dw can not print PDF's and images.
I downloaded the new software build for MacOS 10.14 for my HP Color LaserJet MFP M277dw (Software updated : 24th Sept. 2018)
And it still would not print
what can I do ? I depend on my printer. Everything used to work fine before the upgrade.
There are people who have the same issue :
https://discussions.apple.com/thread/8581728
Thanks in advance for any feedback
Solved! Go to Solution.
Accepted Solutions
10-19-2018 08:33 AM
I fixed the problem!
I opened the URL of the printer
On the home page, click reports and the Demo Page.
Now it prints pdf's , images, documents, everything!
10-19-2018 12:45 PM
Welcome back to HP Forums
I'm glad you got this issue sorted out and thanks for posting the Solution
Do visit our HP Forums and drop us a message anytime you need help
Thank you 😊
KrazyToad
I Am An HP Employee
10-28-2018 06:29 PM
I have an HP Laserjet P3005 with full memory upgrade. I can access it via internet, open its webpage and print PDF and JPG documents from an iMac running MacOS 10.7.5. However, I can longer do this on my Macbook Pro upgraded to MacOS 10.14. The 10.14 says it can not communicate with the printer via internet. I connected it via USB and 10.14 sees it, will print but I get errors when printing PDF and JPG. I have no problem printing PDF or JPG to my HP CM1415fwn all in one printer. If I take the JPG or PDF and insert it into a LibreOffice write document I can print it the LibreOffice document. I have the same problem on my HP Envy running Windows 10 and can't print JPG or PDF to the printer as I get an on screen error that it can't print the document. Many minutes later the printer will print a page that says "PCL XL error; Subsystem: USERSTREAM, Error: MissingData, Operator: ReadImage, Position: 44. I access the printer via static IP address. Window 10 sees my HP CM1415 printer when asking to add the printer. For the P3005 I have to add via static IP address. Normal documents print from either computer. Can you help me fix the problem so I can communicate with the printer and print PDF and JPG documents to the printer? Archie Patterson
10-28-2018 07:33 PM
I went into the printer set up and turned off IPv6 and then was able to open the printer page. I then turned off IPX/SPX. I am not able to see the networked printer in printer setup and I can print images and PDF files. Thanks for posting information to help us out in the field.
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