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‎09-25-2019 07:58 PM

HP Recommended
Product: officejet pro 8600 plus
Operating System: macOS 10.13 High Sierra

MacOS High Sierra 10.13.6 Will Not Print to or Add New Printer HP Officejet Pro 8600 Plus.  Windows 10 PC works just fine, but I have two MacBook Air laptops running OS 10.13.6 and neither will connect and print now.  I've tried resetting the print service, restarting the router, restarting the printer multiple times.  

2 REPLIES 2

‎09-27-2019 09:29 AM

HP Recommended

Hi,

\What router do you have? a such will likely occur due to lack of support for Bonjour connectivity, the default communication method used by Apple devices.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎09-30-2019 09:42 PM

HP Recommended

It is an ATT BGW210 U-Verse Gateway

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