Missing HP PS_AIO_02_Software.cab file

[williamspljr]

I am trying to install the latest HP driver from the HP website for an old HP C7250 Photosmart printer. (PS_AIO_02_Net_Full_Win_WW_140_408-5.exe)

I am getting an error : "Source File not found", ...Downloads\HP\PS_AIO_02_Software.cab. Verify that the file exists and you can access it.

I do not have the original driver CD and I do not understand why the HP driver on the website does not provide this file.

Any  help in resolving this would be GREATLY appreciated!

[The_Fossette]

@williamspljr,

Welcome to the HP Support Community!

I reviewed your post and I understand you are facing issues installing the printer software on the computer.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the below steps and check if it helps.

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Restart the PC

14.) Download and install the printer software from the below link.

http://hp.care/2nikIQ9

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!