My 1315 will print out the alignment page, but says a paper jam and will not print anything else.

[Rettalou]

I have unplugged the printer from the computer.   Shut my computer off.  Used new paper.   Still says paper jam

The alignment page prints thought.   Therefore there is no paper jam.   What can I do to get this printer to print please?

[Riddle_Decipher]

@Rettalou

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

As I Understand the HP 1315 PhotoSmart printer doesn't print due to a paper jam message, though you've cleared it,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you clear the paper jam from the rear & the front of the All-in-One?

Have you cleared the paper rollers?

While you respond to that, here's all you need to know:

Solution one: Clear the paper jam

Solution two: Clean the paper rollers

Solution three: Perform a power reset

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

Keep me posted,

Feel free to post your query for any other assistance as well, 

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts,  

mark my post as Accepted Solution. 

And click on the Purple Thumbs up icon at the bottom of my comment. 

Regards,