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My HP-Photosmart-printer-6520 will not accept real HP-cardriges

HP Photosmart all in one 6520 series
Microsoft Windows 8.1 (32-bit)

Hello,

 

I just installed a new original HP-ink Cardrige in my printer, but it does not get accepted.

Could there be a problem with an update?

Who can help me? I need to print urgent! 

 

PS: I know nothing about computers, so explain slowly.

 

Kind regards

 

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Computer_dummie Honor Student
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My HP-Photosmart-printer-6520 will not accept real HP-cardriges

the Problem is solved!

 

some cleaning of delicate parts helped imediately

 

I had to search a few hours on the internet, to find nothing that helped, only vage marks of maintenance. But no speciffics.

 

It could be fixed in minutes...now it took hours. 

 

for a dummie, it should be easyer

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