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jo103 Student
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My HP deskjet 2620 won't print when I plug in a usb cable

HP deskjet 2620
macOS 10.14 Mojave

My HP deskjet 2620 won't print when I plug in a usb cable to the printer from my laptop

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My HP deskjet 2620 won't print when I plug in a usb cable

@jo103

 

A warm welcome to HP Support Community! I'd like to help.

Any error when you try to print?

Are you able to copy documents?

Let me know!

Senan6806


I am an HP Employee

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Iampeedoff Student
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My HP deskjet 2620 won't print when I plug in a usb cable

I can print via wifi. I photocopy. If I disable wifi and connect USB the printer is offline/unavailable. If I try to print the print box opens and closes but nothing else happens. 

If I could have a little rant - the printer comes with totally inadequate instructions. I have wasted a day trying to get the thing to work and it is pure luck I have got anything at all out of it. OK that's off my chest.

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