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HP Recommended
OFFICEJETPRO8600 PREMIUM
macOS 10.12 Sierra

I CAN'T PRINT OR SCAN FROM MY MAC COMPUTER AS IT NO LONGER RECOGNIZES MY HP OFFICEJET 8600 PREMIUM WIRELESSLY ANYMORE.

1 REPLY 1
HP Recommended

Hello, @saarmgmt – Greetings!
 

Thanks for stopping by the HP Support Forums! I’m glad to help with the printer issue 🙂


Going through your post, I see that the printer is no longer printing or scanning with your MAC. Try the steps below to try and fix the issue:
 

  • Uninstall the old printer drivers first. Follow the steps mentioned here: http://hp.care/2cKwLyC
  • Now run the Apple Software Update. Check here for steps: http://hp.care/2cNgw3C
  • Restart your computer and printer.
  • Click the Apple menu icon, and then click “System Preferences”.
  • Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
  • Right-click the blank space in the Printers list, and then click “Reset printing system”.
  • Click “Reset” in the confirmation window.
  • Enter an administrator username and password, and then click “OK”.
  • Wait until the printing system is reset and no devices show in the Printers list
  • Now, click http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip to download and install the printer driver.
  • In the “Add printer” window, make sure you add the printer as mentioned below:
  1. Click the “Add button” (+).
  2. Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.
  3. Click “Print Using...”, and then select the name of your printer (By default “AirPrint” would be selected)


Those steps should do the trick, let me know the outcome!

Cheers 🙂
 

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DVortex
I am not an HP Employee
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