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‎11-07-2019 12:22 PM

HP Recommended
Product: HP multijet printer
Operating System: Microsoft Windows 10 (32-bit)

I have download and successfully installed driver to my hp printer. The blue light on my printer indicates that I have successfully connected to my WiFi.

however when asked to input my IP address the HP,software does not recognize it.

the printer will NOT print wirelessly, but will print with an Ethernet cable.

 

what is wrong , how do I correct this?

thanks 

1 REPLY 1

‎11-11-2019 03:46 PM

HP Recommended

@heshie75v1
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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