cancel
Popppy16 Student
Student
1 0 0 0
Message 1 of 2
51
Flag Post
HP Recommended

My Surface Pro will not print in color

Surface Pro 3
Microsoft Windows 10 (32-bit)

My Surface Pro will not print in color any more. It did up to a few weeks ago. I do not know where to fix this setting.

 

Also, it is not my printer, other computers connected to the printer can print in color.

Thanks for the help

1 REPLY 1
Professor
Professor
1,780 1,580 153 285
Message 2 of 2
33
Flag Post
HP Recommended

My Surface Pro will not print in color

Check the settings on printer properties from the control panel app on the  computer.  Once you have that window open, click the device settings tab, scroll down list until you find device type and make sure it says color not monochrome. Then click the advanced tab, printing defaults and on the color tab make sure color is enabled.

Find this information helpful? Please click Kudos or tag as solution. I am not an employee of HP but a current field service tech with 20+ years real world experience troubleshooting and fixing HP Imaging hardware.
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation