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Message 1 of 2
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My all in one printer recently changed to SCAN ONLY it will not print!

HP Recommended
envy 7643
Microsoft Windows XP

My all in one printer recently switched to SCAN only I can not figure out how to get it to print! Please help! I never use the scan feature so I have no idea why it switched to scan only... 

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Message 2 of 2
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HP Recommended

Hi,

This is due to following the HP Print and Scan Doctor Utility.

 

You should have another copy of your printer with Copy 1, e.g HP Envy 7640 (Copy1).

Right-click it and select Set as Default Printer and try printing using this queue instead.

 

Shlomi


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