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HP Recommended
Office JetPro 8710
Microsoft Windows 10 (64-bit)

My church has a Office JetPro 8710 printer that prints halfway, through any job request, pauses for a couple of minutes, then (hopefully), completes (sometimes) the print request.   I attempted to set up Web Services last week, to print remotely, but the wireless signal was very week.   Yesterday, I disabled Web Services, now the printer does not print like it used to.  It's connected via wireless to an HP Desktop PC, running Windows 10.  As stated before, I connected this to our wireless to print using HP ePrint, but the signal was so weak, I disabled the connection to the internal WiFi, and now have it connected wireless to the Desktop PC - as before.  It printed fine, prior to this adjustment.  Please assist.  Thank you!

 

1 REPLY 1
HP Recommended

@jherrera921 I suggest we start with running the print and scan doctor, 

Use this link for details on using the HP Print and Scan doctor: click here

Also check if the copier works and print a network configuration page, reply with the page attached as screenshot and I'll get you an apt solution.

 

P.S: Welcome to HP Community 😉

 

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Riddle_Decipher
I am an HP Employee

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