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‎05-25-2017 03:41 AM

HP Recommended
Product: OfficeJet 4500 g510g-m
Operating System: Microsoft Windows 10 (64-bit)

I have the Officejet 4500 g510m (or g510g-m) with Windows 10 64bit.

 

Printer is installed through Ethernet (no USB) on the network. 

 

Since the recent  windows 10 update last week, I am getting this:

 

I downloaded the suggested drivers from HP website:

 

When I start the installer, it identifies the current driver as the latest one and all the software installed so the only option is to uninstall the current software which is  something I will not perform.

 

Please note that the printer, scanner, fax WORK just fine. The only issue is the windows error . Thank you in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-25-2017 02:55 PM

HP Recommended

Auto-resolved by windows. Don't know why and how.

View solution in original post

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1 REPLY 1

‎05-25-2017 02:55 PM

HP Recommended

Auto-resolved by windows. Don't know why and how.

Was this reply helpful? Yes No
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