OfficeJet J4580 All-in-One printer driver missing after recent Windows 10 update

[DMT1]

After a recent Windows 10 update, my printer stopped working. The message is that there's no driver. I've tried downloading software from the HP website and installing it, but nothing changes. The copy and scan functions of the printer still work, but I can't print anything from my files or from the Web.

[DavidSMP · Accepted solution]

Hi @DMT1,

Thanks for stopping by the HP Support Forums! Good day.  I understand that you are looking for assistance regarding your printer that does not print after a Windows 10 upgrade. It will be a genuine pleasure to assist you here.

You’ve done your bit of research and observations before posting your query in the HP forums. Kudos to you for that.  You are a valued HP customer and we appreciate you greatly for doing business with HP. I take it as a privilege to share this platform with you.

First off, to assist you better and for better clarity,  please let me know if you get an error message while printing, or it just does not print at all?

Some links that could check out to try and resolve the issue:

Link 1: http://support.hp.com/us-en/product/HP-Officejet-J4000-All-in-One-Printer-series/3645081/model/36450...

Link 2: http://support.hp.com/us-en/product/HP-Officejet-4610-All-in-One-Printer-series/5101228/model/510123...

Link 3: http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/hp-officejet-j4580-all-in-one-p...

Hope this helps. Let me know how this goes. I hope the issue gets resolved without

hassles and the unit works great. I'm always there to assist you. Please reach out anytime.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a splendid week ahead. 

[DMT1]

I was able to solve the problem by going to Device Manager and updating the printer from there. Although the printer didn't appear under the list of printers, it did appear in the Printer queues list. I right-clicked there and selected Update Driver Software. I had looked in Device Manager before, but didn't think of looking in the Printer queues list. I had only looked under Printers.

[DavidSMP]

Hi @DMT1,

I am really happy for you that the issue has been resolved. Great job on troubleshooting and it was a fabulous experience to work with you.:) I hope the printer stays healthy and lasts you a long time.

I've done all I can to help and trust me on that.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a splendid week ahead.:)