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‎02-11-2017 11:41 AM

HP Recommended
Product: OfficeJet Pro 8715
Operating System: macOS 10.12 Sierra

Is anyone else having trouble with the latest beta update to Mac OS sierra 10.12.4?  My compute has now lost my printer connections and no amount of fiddling can seem to get the printer and computer to see each other.  I have reset the printers' wifi as well as removed all of the hp software and redownloaded the latest version.  At the setup, I cannot even get the software to see the printer.  I'm stuck!!  Help!!

1 REPLY 1

‎02-11-2017 09:51 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Try this:

 

macOS 10 12 Sierra: Adding a printer using IP address

 

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



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