• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎12-19-2017 12:24 PM

HP Recommended
Product: Officejet Pro 8600, Officejet Pro 8710
Operating System: macOS 10.12 Sierra

Hi,

 

I am currently running my Officejet Pro 8600 in Mac OS 10.10 environment. What if I upgrade to Mac OS 10.11 or 10.12 which are listed as not supported by HP? Can I still get full functionality?

Also I am planning to buy a second Officejet Pro printer – model 8710 – and have the same question concerning this printer?

 

/Thomas46

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-19-2017 10:28 PM

HP Recommended

@Thomas46- both of the printers are full supported by Mac OS 10.13, 10.12 or 10.111, the latest drivers can be obtained by using HP Easy Start below:

http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

@Sambo76- if you experience any issue please post your ownthread with detailed information so we may help, posting all over without any details will not get much help getting the problem resolved...

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎12-19-2017 12:58 PM

HP Recommended
DO NOT UPGRADE I HAVE IDENTICAL SOFTWARE MAC OS 10.13.2 AND PRINTERS ARE NOT RECOGNIZED NO SOLUTION SO FATE
Was this reply helpful? Yes No

‎12-19-2017 01:07 PM

HP Recommended
Both printers are shown as connected wireless on WIFI but this version OS 10.13.2 does not recognize them.
Was this reply helpful? Yes No

‎12-19-2017 10:28 PM

HP Recommended

@Thomas46- both of the printers are full supported by Mac OS 10.13, 10.12 or 10.111, the latest drivers can be obtained by using HP Easy Start below:

http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

@Sambo76- if you experience any issue please post your ownthread with detailed information so we may help, posting all over without any details will not get much help getting the problem resolved...

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎12-22-2017 10:38 AM

HP Recommended

I have downloaded the suggested dirvers for 8620/8710.  I have upgraded to Mac OS High Sierra 10.13.2 my IMac does not recognize my printers.  Everything worked great before upgrade.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.