Highlighted
JohnDaniel1 Student
Student
1 0 0
Message 1 of 2
68
Flag Post
HP Recommended

Overcharged for instant ink

HP DeskJet2600
Microsoft Windows NT

As a result of buying and installing printing and opting for InstantInk found prints were frequently failing.

Consequently I have been charged for prints that were never produced (or occasionally duplicated prints).

No where is there an option to appeal or even get some direct immediate help in solving this.

Have opted out from this service but now appears even the ink supplied with the printing will be blocked from use once the opt out goes thru@.

Anyone know how to get past this?

1 REPLY
HP Support Agent
HP Support Agent
12747 820 1376
Message 2 of 2
50
Flag Post
HP Recommended

Overcharged for instant ink

@JohnDaniel1

 

Let me take a moment to thank you for posting on the HP Support Forums. 

MKazi is at your service. 

 

I understand that you have an HP DeskJet 2600 All-in-One Printer and have opted out of the instant ink service and the ink cartridges do not work. 

 

The instant ink cartridges will not work if you have opted out of the instant ink program. You will have to start using the regular ink cartridges and the printer should be able to print fine. 

 

Hope this information helps. Please feel free to let me know how it goes. 

 

Cheers! :)

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation