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‎01-24-2020 07:42 AM

HP Recommended
Product: LASER JET PRO MFP M281FDW
Operating System: macOS 10.15 Catalina

I FORGOT THE PASSWORD FOR SETING UP MY PRINTER. IS THERE ANYWAY I COULD RECOVER THAT OR AT LEAST CREATE A NEW ONE.

THANKS

1 REPLY 1

‎01-24-2020 08:17 AM - edited ‎01-24-2020 08:22 AM

HP Recommended

@SMB2104 
Hello,

In order to palliate this issue, please restore the factory default settings as follows:

 CAUTION:
Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also deletes any pages that are stored in the memory.
  1. From the Home screen on the printer control panel, touch the Setup icon () to open the menu.
  2. Scroll to and select the Service menu.
  3. Scroll to and select Restore Defaults, and then touch OK. The printer automatically restarts.

If the issue persists, I've sent you a private message. Thank you in advance for not republishing it publicly in the HP support community.

 

In case of need, do not hesitate to solicit us.

Best regards,:Wink:



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