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‎08-12-2020 05:15 AM

HP Recommended
Product: HP ENvy 5530

hi,

I have recently did region reset from US to India for Envy 5530 printer. First time it was successful. Now if i put US cartridge HP 61 , it says incompatible cartrdige. When I put India cartridge HP 680, it says incompatible cartridge. can u suggest which one I should buy in India

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1 ACCEPTED SOLUTION

Accepted Solutions

‎08-15-2020 01:44 AM

HP Recommended

@alakayrus, Welcome to the HP Support Community!

 

HP 680 ink cartridges are not compatible with this printer in any region. Kindly refer to the table below:

If you have already performed a region reset on the printer to India, kindly use the HP 802 ink cartridges.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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3 REPLIES 3

‎08-15-2020 01:44 AM

HP Recommended

@alakayrus, Welcome to the HP Support Community!

 

HP 680 ink cartridges are not compatible with this printer in any region. Kindly refer to the table below:

If you have already performed a region reset on the printer to India, kindly use the HP 802 ink cartridges.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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‎08-15-2020 02:10 AM

HP Recommended

Thank you so much. 802 worked

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‎08-15-2020 04:11 AM

HP Recommended

@alakayrus

 

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

KUMAR0307
I am an HP Employee

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