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‎07-18-2018 07:00 PM

HP Recommended
Product: OfficeJet Pro 6978
Operating System: Microsoft Windows 10 (64-bit)

What does "detect photo" mean in the OfficeJet Pro 6978 scanning software?  When I scanned a picture with my old HP printer software, there would be a dash lined block directly around the picture, plus if I scanned more than one picture each picture would have a dashed line around it, and you could save more than one picture at once this way.  The software with the 6978 puts a block around the whole scanning area and not just the picture.  Is this supposed to happen?  How can I just scan the picture(s)?  

 

Thanks so much!!!

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-19-2018 09:11 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Here's a resource that might be ale to answer your question:

 

Scan multiple photos with Auto Crop (HP Scan Extended)

 

 

Other useful resources on using the printer :

 

HP Officejet Pro 6970 series : Scan a 10 pages 2 sided document using the ADF

 

HP Officejet Pro 6970/8720/8730/8740/7740 Copy document using Collate feature

 

 

Hope that helps!

 

 

 

 

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



View solution in original post

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3 REPLIES 3

‎07-19-2018 09:11 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Here's a resource that might be ale to answer your question:

 

Scan multiple photos with Auto Crop (HP Scan Extended)

 

 

Other useful resources on using the printer :

 

HP Officejet Pro 6970 series : Scan a 10 pages 2 sided document using the ADF

 

HP Officejet Pro 6970/8720/8730/8740/7740 Copy document using Collate feature

 

 

Hope that helps!

 

 

 

 

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



Was this reply helpful? Yes No

‎07-21-2018 03:59 AM

HP Recommended

Thanks!  That answer really helped me!!!

Was this reply helpful? Yes No

‎07-21-2018 07:14 AM

HP Recommended

Hi @Darin56,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



Was this reply helpful? Yes No
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