09-13-2017 09:28 PM
I used this printer on my Xp computer mostly as a scanner. When I swiched to a new Windows 10 computer it's not working. I tried to use the software CD and an error message says it won't work on this computer. When I enter the "photosmart 2570" on the HP website I don't see any results that come close. Have a suggestion on how to download a valid driver and anything else I need to make this work with Window 10.
09-13-2017 09:48 PM
Download and install the following software for the Photosmart 2575:
For a USB connection, be sure not to plus the USB till the installation prompt to do so.
If my post resolve your problem please mark it as an Accepted Solution
09-14-2017 07:51 PM
I downloaded and installed the software you remommended. When it got to installing item 9 of 9 (HP smart Print) I received the following message. "This app can't run on this PC" BING BAR MICROSOFT, "BING BAR DOESN'T WORK ON THIS VERSION OF WINDOWS. AN UPDATED APP MAY BE AVAILABLE.
So I never got to the point of connecting the USB.
Suggestions? Thanks jovgp
09-14-2017 08:42 PM
It took some time. Maybe 18 minutes. While I was typing my the above reply to you saying it didint' work, the software continued and everything started to work. I don't know what that error message was about because all is good now.
Thanks for getting me back to normal. SORRY FOR THE CONFUSION. jovgp