• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

HP will never respond to this thread because they have intentionally made this printer no longer work. Any web based appliance, printer, computer, vehicle can be hacked, plain and simple. Now it appears companies are hiring their own hackers to make previous products useless so you have to go buy another.  So go buy another.

HP Recommended

THANKYOU SO MUCH! It worked, we had literally bought another printer. After 2 months I was about to walk the printer out of the house and in a last ditch attempt found this! Thankyou 🙂

HP Recommended

have a server connection error on screen can not get rid of

HP Recommended

@jayme2

 

Welcome to the HP Support Community.

 

Have you tried the steps mentioned in the previous posts here?

 

Please follow this document to help you: https://support.hp.com/in-en/document/c05337026

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.