• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎08-05-2018 08:48 PM

HP Recommended
Product: Officejet Pro X551dw
Operating System: Microsoft Windows 7 (64-bit)

My Officejet Pro X551dw is currently running firmware version BZP1CN1315FR.

 

I am planning to upgrade to the latest version which is "1829B". I have checked the 1829B firmware upgrade readme document it says prior upgrading to 1829B I have to upgrade to 1409B (Ver 4.1) or later. (REQUIREMENT BEFORE APPLYING THIS UPDATE: Device to be updated to firmware revision 1829BR MUST have been previously updated to revision 1409B (VR4.1) OR LATER prior to applying this firmware update.)

 

Unfortunately HP support page only has the 1829B available for download. How can I get the older version of firmware in order to upgrade to the latest version?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-06-2018 03:01 AM

HP Recommended

Hi,

 

you can try it with this version:

ftp://ftp.hp.com/pub/networking/software/pfirmware/ojprox551dw_1640AR_20161001.rfu

Please note the following article:

https://support.hp.com/nz-en/document/c01711356

 

Best practice for updaten with an rfu file is to open the ftp path via windows explorer. For example: ftp://printer-IP-address/

Then simply copy the RFU file into the folder "Port" or "Port1".

 

Good luck and Regards

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-06-2018 03:01 AM

HP Recommended

Hi,

 

you can try it with this version:

ftp://ftp.hp.com/pub/networking/software/pfirmware/ojprox551dw_1640AR_20161001.rfu

Please note the following article:

https://support.hp.com/nz-en/document/c01711356

 

Best practice for updaten with an rfu file is to open the ftp path via windows explorer. For example: ftp://printer-IP-address/

Then simply copy the RFU file into the folder "Port" or "Port1".

 

Good luck and Regards

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.