Print spooler can't be started and the latest driver can't be installed

[mamono]

After Windows 10 Home updates, suddenly PC can't print. Check with a diagnostic tool and told Print spooler is not running. It shows an error message "error "0x8007076b" the endpoint mapper database entry could not be created. Windows 10" when I try to restart the service. Deleted the driver and downloaded the latest one but the reinstallation process failed with an error message "Error 1722: Failed to add port monitor HP Discovery Port Monitor (HP Photosmart 6520 series). I used HP Print and Scan doctor but still can't fix it. Is this printer not compatible with the latest Windows 10 updates?

[A4Apollo]

Hi! @mamono, 

Try the steps recommended below.

Change the service type to Automatic.

1. Press Windows +R keys.

2. Type services.msc in the box and press enter.

3. Now locate services called Print Spooler, make sure the services are Started and set to Automatic.

4. To set the service to automatic, right click on the service and click automatic.

5. Click Apply and then click ok.  

Let us try to disable and enable printer spooler service and clear the spooler.

1. Press the Windows key + R.

2. Type services.msc.

3. Locate Printer Spooler, right click it and select stop.

4. Go to the folder: C:\Windows\System32\Spool\PRINTERS, delete all files in the PRINTERS folder.

5. Go back to Printer Spooler service and start it. 

Try creating a new user account on your PC and install the printer software.

Refer this article to know more information about managing user account. Click Here

a.    Type “cmd” on the Start screen.

b.    Right-click on the printer full feature software and select “Run as administrator”.

c.     On the Command prompt type in the command “Bcdedit.exe /set nointegritychecks ON” without the quotes.

This will disable the Digital Signature.

Uninstall the printer from root level on your PC and install the full feature printer software.

In Windows, search for and open Programs and Features.

Select your HP printer.

Select Uninstall.

In Windows, search for and open Devices and Printers.

In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

Open up the run command with the "Windows Key + R" key combo.

Type printui.exe /s and click OK.

Click on Drivers tab.

Look for HP Printer driver. If you see it click on it and click remove at the bottom.

Select OK.

Select Apply and OK on the Print Server Properties windows.

Close Devices and Printers.

Update the full feature printer software using this link. Click Here

Also, you can try installing windows, built-in drivers.

Refer this article to know more information about installing windows, built-in drivers. Click Here

Please let me know the outcome!
Have a great day ahead! 🙂

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