• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎11-08-2012 04:06 PM - last edited on ‎04-19-2016 11:46 AM by HP Administrator

HP Recommended

Imagine this scenario:

 

You just got in a new computer with Windows 8.  You open the box and get the unit started up for the first time.  As you get the PC up and going; you look over at your trusted HP printer and decide to get it connected to this new PC.  You remember: “I have a CD that came with the printer” and try putting the disc in to load the drivers to get back to printing the needs of the day.  Upon attempting to run the drivers, the PC informs you that the drivers are not compatible with this version of the OS.  What to do now?

 

Fear not.  HP has you covered!  Try the Printer install wizard logo.JPG HP Printer Install Wizard. 

Example of the Printer Install Wizard window:

Printer Install Wizard look.JPG

 

  • Have you recently installed Windows 8 or upgraded to Windows 8?
  • Do you need to install an HP printer?
  • Do you need to install an HP printer?

If this is the case, then you are in luck.  HP has built a tool that is able to search, find, and install the proper full feature drivers for HP Printers in both Windows 7 and Windows 8.  This is a one stop shop that will keep you from having to search and find if a driver is available. 

 

The HP Printer Install Wizard can be found by clicking on this link: 

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/p...

 

There is a great document with step by step instructions on how to use the wizard:

 

http://support.hp.com/us-en/document/c02691615

 

Happy Printing!

-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

I am not an HP employee.
Tags (1)
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-08-2012 04:06 PM

HP Recommended

Hope this helps.

-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

I am not an HP employee.

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎11-08-2012 04:06 PM

HP Recommended

Hope this helps.

-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

I am not an HP employee.
Was this reply helpful? Yes No

‎09-28-2016 05:18 PM

HP Recommended

This thread has been locked, For more information on HPPIW please refer to the following support document:

http://support.hp.com/us-en/document/c02681060

The HP Printer Install Wizard is a support application from HP that assisted in downloading printer software. This support application is no longer supported by HP. The last update to this software was on September 22, 2015.

 

To download and install the latest version of software for your HP printer, please visit 123.hp.com, HP support website, or HP Support Assistant (in English).

I Work for HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.