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‎12-12-2019 10:38 AM

HP Recommended

HP released a new Easyscan app version today

 

YOU SHOULD TRY IT

 

HP Easy Start 1.93:

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-amp-printer-series/15304500/swItemId/m...

 

 

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‎12-12-2019 11:56 AM

HP Recommended

It is not working for me.

 

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‎12-12-2019 12:00 PM

HP Recommended

I followed the link but it said Release dated november 18th.

Anyway it is not working for me.

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‎12-12-2019 03:29 PM

HP Recommended

No difference - my MFC HP Printer Scanner Fax is still not working.  COME ON HP - FIX THIS PROBLEM!!!!!

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‎12-12-2019 09:13 PM

HP Recommended

always the same problem it doesn't work

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‎12-13-2019 04:43 AM - edited ‎12-13-2019 04:46 AM

HP Recommended

If you have an HP jet set for 4654 you really should try my solution on page 13. The main thing is you only turn on your printer and scanner and make sure it doesn't go on sleep. And use your computer to do the actual scanning. Or if you want you can use your computer to do a screenshot with this method. Just put your document on the flatbed of the printer and use the apple symbol on the left go to the printer scanner. I have an illustration with directions on page 13 it took me a long time to cut and paste this whole thing together I hope it works for you it doesn't seem to work for anyone else but it worked for me. I have a Mac desktop I just bought in September.

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‎12-14-2019 11:27 PM

HP Recommended

I've tried using the J410g printer on a previous OS but I've finally found the culprit.

 

Device is unable to recognize the ink cartridges causing those nasty connectivity issues. The problem is not caused by the drivers and the OS but from a hardware defection.

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‎12-15-2019 05:15 AM

HP Recommended

Isn't that interesting! It was caused by the ink cartridges mine was caused because I was trying to Scan directly from the scanner printer instead of using the Apple system preferences. How long did it take you to find that? I'd be curious. Good work! I think the type of printer Scanner you have affects the type of problem you have with this new 64-bit Catalina. Mine is a HP desk jet printer scanner 4654. I think you've hit on something there. Everybody's not having the same problem because the 64-bit is causing different problems with each type of printer scanner. You were having problems printing?

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‎12-15-2019 10:02 AM - edited ‎12-15-2019 10:03 AM

HP Recommended

Yes and these issues weren't OS and software-related. I tried printing a document for my mom using macOS 10.11 El Capitan with no avail. Therefore I suspect the device became defective after many years of use.

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‎12-15-2019 11:26 AM

HP Recommended

Maybe there was something wrong with the cartridges themselves. How in the world do you ever solve that?

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