09-13-2019 02:58 PM - last edited on 09-15-2019 04:32 PM by Jacky-D
I have all followed all steps SEVERAL times. The last thing I have done is a clean uninstall. Downloaded new driver. Now, laptop cannot even find printer to install to. From our desktop, (where it is also offline) I can see that printer is connected to the WSD port. Please advise how to change this setting.
Working with Win10
09-15-2019 04:24 PM
@PrahaJo, Welcome to HP Support Community!
Assign manual IP to the printer-
The steps on how to set a manual IP address can be found here.
If the issue persists, try adding a TCP/IP port.
- Print a Network Configuration Report from the Printer Settings or Wireless menu.
- Right-click your printer, select Printer Properties, click the Ports tab and then click Add Port.
- Select Standard TCP/IP Port, and then click New Port.
- Follow the instructions to add a new port using the information listed on the Network Configuration Report.
- Try printing.
Hope this helps! Keep me posted.
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