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‎03-24-2019 12:32 PM

HP Recommended
Product: HP OfficeJet Pro 6968
Operating System: iOS 10 - 10.3.3

Hi, I was printing some photos today, but it was only in yellow ink. I can still see the original photo, but it's in yellow. I checked my ink cartridges and they still had ink so I'm confused to why my printer is only printing in yellow. I also tried printing my photo in a black and white filter, it was still yellow. If it helps I don't use my printer much.

1 person had the same question
1 REPLY 1

‎03-26-2019 11:09 AM - edited ‎03-26-2019 11:09 AM

HP Recommended

@Cewina0

                                                                                                                                   

A warm welcome to HP Support Community!

Does the print preview show the correct colors?

Does it happen while making a color/black copy?

What's the paper size and type?

Let me know!

 

 

 

 

Senan6806


I am an HP Employee

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