Resolve Windows 10 or update issues on HP computer or printer– Click Here
When I try to scan, message come up "There is an internal processing error."
Welcome to the HP Support Community.
Are you able to make copies using the printer?
Let's try a power reset on the printer
Reset the product
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
Didn't find what you were looking for?
Ask the community